We are sorry we couldn't satisfy you with our product, and we apologize for any inconvenience caused. We value your satisfaction and aim to resolve any issues you may have. However, if you are still dissatisfied and would like to request a refund, please review our refund policy below :
1. Eligibility for Refund : Our refund policy applies to products that meet the following criteria:
- The product was purchased directly from our authorized channels.
- The product is within the specified return period (Within 48 Hours) from the date of purchase.
2. Refund Process : To initiate the refund process, please follow these steps:
- Contact our customer support within the designated return period and provide the necessary details, such as your order number, purchase date, and reason for the refund request.
- Our customer support team will guide you through the process.
3. Refund Processing Time : Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria mentioned above. After the inspection is completed, we will process your refund. The time taken for the refund to reflect in your account may vary depending on your payment method and financial institution.
We appreciate your understanding and cooperation. Should you have any further questions or concerns, please don't hesitate to reach out to our customer support team.